Commitment to Service

CMC Gaming, Inc.' service technicians are trained in the state-of-the-art slot machine, PC Computers and server maintenance. They are uniquely qualified to install and configure all of CMC Gaming, Inc. software and hardware components, and provide continuing support. Professional, courteous, and friendly, they are always available 24/7 to answer any questions or provide on-site maintenance as requested or planned.

CMC Gaming, Inc.' systems are also configured to be remotely accessable providing the customer with the fastest turnaround time for any software or configuration problems that may arise. Client and server upgrades can be pushed seemlessly through CMC Gaming, Inc. network, ensuring that the operators have the most up-to-date gaming content and system upgrades. CMC Gaming, Inc. trained service staff can quickly diagnose problems remotely, and can fix most problems without a timely trip to the customer's site.

Along with maintaining and servicing CMC Gaming, Inc.' systems, our service technicians are also specially trained in converting legacy slot machine systems, using CMC Gaming, Inc. legacy conversion kit, to state-of-the-art gaming platforms.